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Terms & Conditions

You Should Read The Terms And Conditions Set Out Below Before Purchasing Goods Using This Website.

These Terms And Conditions Apply To The Purchase Of And Products Over This Website. In Using This Website For This Purpose, You Agree To Be Bound By These Terms And Conditions. If You Do Not Understand Or Accept These Terms And Conditions, You Must Refrain From Purchasing Our Products And Using The Website. These Terms And Conditions Must Be Read In Conjunction With Any Other Applicable Terms And Conditions Governing The Use Of This Website, Including The Legal Disclaimer, Privacy Policy, And Copyright Notice.

Ordering Procedure

 You May Offer To Purchase The Products Described In This Website For The Price Specified On This Website. Discounts Will Be Displayed On The Site.

 Your Order Must Contain Your Name, Postal Address, Phone Number, E-Mail Address, And Any Other Ordering Information Specified On This Website.

Confirmation Of Your Payment Will Be Sent To Your E-Mail Address Once Your Payment Has Been Cleared. This Will Be Done By A Third Party Service Provider Such As PayPal.

 You May Not Cancel An Order Once It Has Been Submitted, Even If You Have Not Yet Received Confirmation Of Payment. However You Are Entitled To A Full Refund Upon Request. Please See "Return Policy".

If You Dispute A Payment Before Contacting Us We Have The Right To Ban You From Use Of Our Website. You Understand That If You Purchase From Us That You Are Purchasing Virtual Goods And Take Full Responsibility For Any Failures In The Transaction As We Have Only Had Problems With Orders That The User Has Made A Mistake.

Payment And Price

All Products In Stock Will Be Delivered To The Address Given, Proof Of The Item Being Sent Will Be Sent By Email And Flowered To A Third Party Such As PayPal.

All Payment Is Done Securely By Trusted Third Party Companies. This Is Done By PayPal. We Don't Have Access To Personal Information Such As Account Details Or Credit/Debit Card Details. All Sensitive Information Is Transferred By Encryption Stopping Access To Hackers.

Cancellation Due To Error OR Unavailability

You Acknowledge That Products May Be Listed At An Incorrect Price, With Incorrect Information. In These Circumstances, We Reserve The Right To Cancel The Transaction And Refund You The Money You Correctly Paid.

If A Cancellation Of This Nature Occurs After Your Credit Card Has Been Charged For The Purchase, We Will Immediately Issue A Full Refund To Your Credit Card Account For The Amount In Question. If You Have Paid With An Account, The Money Will Be Refunded Back Into Your Account.

Delivery

All The Details Of Delivery Can Be Seen On The "FAQ" Page. We Will Deliver The Good Once We Have Received Confirmation Of Purchase. If This Hasn't Come Through We Refuse To Deliver The Good You Claim To Buy. After Receiving The Details Or In This Case Player Details, And We Can Confirm Purchase, We Will Try To Deliver Your Product Within 24 Hours.

Refunds/Replacements

Under Certain Conditions, (E.g. Customer Error When Making Order, Insufficient Products Delivered) Incorrect Order Replacements Aren't Available For Purchases In Our Online Store. Please Contact To Determine Eligibility For Refunds. Refunds Are Only Processed After We Are In Receipt Of An Unused Item. We Will Refund You However We Won't Allow A Different Item To Be Given Free.

 Due To The Nature Of The Product, Refunds Cannot Be Given Immediately, A Time Period Of 24 Hours Is Applied To Insure That The Item Has Not Been Redeemed By The Previous Customer. Payment Can Take From 5-7 Working Days To Show Up In Your Account.

Only A Refund Will Be Given To Customers Who Have Successfully Purchased And A Rare Accident Happened Whereas Packs4Mom’ Haven’t Delivered The Product. No Alternative Products Are Available Instead Of A Refund.

You Acknowledge That If There Are Any Account Issues, The Customer Will Be Given The Details Of The Appropriate Service To Contact. This Will Need To Done By The Customer Themselves, And Not By Our Customer Support Agent.

Refunds Must Be Declared In The First Week Of Product Arrival. Any Request After This Will Be Declined Unless Said So By Us. 

We Are Not Affiliated With EA Or Their Products In Anyway So In The Case That EA Take Action Against Your Purchase There Is Absolutely Nothing We Can Do In Terms Of Refunds.

Security

Unfortunately, No Data Transmission Over The Internet Can Be Guaranteed As Totally Secure. Whilst We Strive To Protect Such Information, We Cannot Ensure The Security Of Any Information Which You Transmit To Us. Therefore Any Information Which You Give To Us Is Transmitted At Your Own Risk. Any Photo Identification Such As Scans Of A Passport, Driving Licence, Or Any Other ID Cards Will Be Deleted Immediately From Our System Once The Customer Has Been Verified.

Payments Will Be Taken Via A Third Party. PayPal Is Encrypted With 128 Bit SSL Security. If You Have Any Queries About Security Issues Whilst Making Payments, Please Contact Us At Support@maddenmascot.com

It Is A Crime To Use A False Name Or A Known Invalid Credit Card To Order. Anyone Caught Wilfully Entering An Erroneous Or Fictitious Order Will Be Prosecuted To The Fullest Extent Of The Law. Our Verification Process Enables Us And All Legitimate Crime Prevention And Prosecution Authorities To Trace Individual Users Engaging In Criminal Activities On Our Website. All Criminals Will Be Reported To The Third Party Companies They Pay Paid With In Which Those Companies Will Deal With The Person Heavily. We Don't Tolerate Criminals. We Have A No Mercy Policy.

Privacy

 We Undertake To Comply With The Terms Of Our Privacy Policy In Relation To The Collection And Use Of Your Personal Information.

MaddenMascot’ May Disclose Your Personal Information To Third Parties To Complete A Transaction On Your Behalf Or Provide You With A Service That You Have Requested. For Example, Payments On The Website Are Processed By A Third Party Contractor. (I.e. PayPal)

Disclaimer And Limitation Of Liability

 To The Extent Permitted By Law, We Exclude All Liability Arising From Or Relating To Your Use Of This Website Including The Online Purchase Of Our Products, As Set Out In Our Legal Disclaimer.

We Do Not Warrant That The Details On This Website Concerning Those Goods Or Services Will Satisfy The Laws Of Any Other Country. It Is Your Responsibility To Determine Whether These Details Satisfy The Laws Of The Jurisdiction Which You Reside And, If The Details Do Not Satisfy The Laws Of Your Jurisdiction, You May Not Order Any Goods Or Services From This Website.

Changes To These Terms And Conditions

We Reserve The Right To Amend These Terms And Conditions From Time To Time. Amendments That Have Been Made To These Will Be Notified Via Our Social Networking Links And/Or On The Website Itself. With These Changes, You Promise To Still Follow These T&C's That Have Been Amended.

Access To This Website May Be Terminated At Any Time By Us Without Notice For Any Of The Following Grounds:

  1. You Fail To Make Any Payment To Us When Due Or Claim To Have Paid Without Valid Proof
  1. You Breach The Terms Of This Agreement (Repeatedly Or Otherwise)
  1. When Requested By Us To Do So, You Fail To Provide Us Within A Reasonable Time With Sufficient Information To Enable Us To Determine The Accuracy And Validity Of Any Information Supplied By You, Or Your Identity
  1. We Suspect You Have Engaged, Or About To Engage, Or Have In Any Way Been Involved, In Fraudulent Or Illegal Activity On The Site
  1. Your Identity / I.p. Address Has Been Flagged Up As ‘Suspicious’ By Our Third Party Services Providers.

General

We Shall Have No Liability (Including Liability For Negligence) For The Acts Or Omissions Of Telecommunications Service Providers Or For Failures Of, Or Faults In Their Networks And Equipment.

In These Terms, Intellectual Property Rights’ Means Patents, Database Rights, Copyright, Design Rights (Whether Registered Or Unregistered) And Other Similar Rights, Together With The Right To Apply For The Protection Of Any Such Rights. All Intellectual Property Rights In The Site Shall Be Owned By Us Absolutely.

 If Any Of These Terms And Conditions Are Held To Be Invalid, Unenforceable Or Illegal For Any Reason, The Remaining Terms And Conditions Shall Nevertheless Continue In Full Force.

Please Note: All Coins Remain Property Of EA. You Are Paying maddenmascot.com For The Delivery Service And Any Consultation Required.